Returns & Exchanges

At Barbecues Galore, we want you to be completely satisfied with your outdoor kitchen investment. If your purchase doesn't meet your expectations, you can return most items in their original packaging within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team or visit your local showroom with your original order number and proof of purchase to begin the return process.

2

Prepare the Merchandise

Ensure the barbecue or accessory is unused, unassembled, and secured in its original manufacturer packaging with all manuals and hardware included.

3

Ship or Drop Off

Affix the provided return shipping label to your package or bring the item directly to any Barbecues Galore retail location for an immediate inspection.

4

Receive Your Refund

Once our technicians verify the item's condition, we will issue a full refund to your original payment method, minus any applicable restocking or shipping fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing